Returns & Exchanges

At Hello Nancy Official, we want you to love every piece you purchase. If you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.